Create a new task

  1. Select the (Tasks) tab from the Inquiry Details pane.
  2. Select New Task.
  3. Select the Task Type and Task State.
  4. Enter a Short Description.
  5. Enter a Detailed Description of the task.

Be specific regarding the task activities, because this aids the assignee in completing your task.

  1. Set a Reminder Date and Due Date for the task.
  2. Select Add to assign the Assignment Group, and then select Add again to assign to a particular assignee.
  3. Upload any necessary attachments.
  1. Select Submit.