Whitelist Sites, Domain Names, and Email Addresses
Client360 is an online portal. As such, your institution may need to approve several websites, domain names, and email address as Trusted. This will allow you to use Client360 seamlessly and effectively.
Trusted siteshttps://client360.fiservapps.com https://servicepoint.fiservapps.com/ https://fiservservicepoint.fiservapps.com/ https://fiserv.service-now.com/ https://login.microsoftonline.com/ https://ajax.aspnetcdn.com/ https://fiservservicepoint.blob.core.windows.net/ |
Trusted domains*.fiservapps.com *.fiservcorp.com *.onmicrosoft.com *.microsoftonline.com
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Trusted emailsClient360@fiserv.com DoNotReply@transactionverify.com msonlineservicesteam@microsoftonline.com *@fiserv.com fiservservice@servicenow.fiserv.com
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DNS Entry (2)
Your financial institution may use DNS entries on your firewall and will need the following IP Address whitelisted:
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Add: client360.fiservapps.com - 208.72.250.131 & 216.66.219.74
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Keep existing: fiservservicepoint.fiservapps.com - 107.162.163.207
Network Session
From a network perspective, ensure the HTTPs (TCP/443) port is open against all IP addresses related to the URLs mentioned. Some of those URLs use a dynamic IP address because they are utilizing a Microsoft cloud infrastructure.